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Our Terms & Conditions Shape Your Account

When you open an account with rajawali77, you agree to a set of terms that protect both you and our platform.

Account security and verificationPayment and withdrawal policiesGame conduct and fair playYour data and privacy rights

What Our Terms Cover

rajawali77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to anyone who creates a rajawali77 account and deposits funds through DANA, OVO, GoPay, QRIS or bank transfer. We require you to be of legal age in your jurisdiction — access depends on local law where you reside. When you register, you confirm

1
you're not self-excluded elsewhere, that you provide true identity details, and that you understand our game rules. Funds are held in your account wallet until you withdraw them; we do not deduct inactive-account fees. Withdrawals are verified through the same payment method used for your deposit
2
and typically process within one business day. We reserve the right to suspend accounts that breach these terms, including multi-accounting, bonus abuse, or payment fraud.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Terms Questions

Live Chat Our support team answers account and terms questions via live chat in your account lobby. Available during your local trading hours in Indonesia.

Email Support Send your terms query to our support email. We aim to respond within 24 hours with a clear explanation or policy clarification.

Account Settings Review and update your terms acceptance, payment preferences, and data consent directly in your account settings under Security.

POLICY PROTECTION

How We Handle Your Account and Data

Account Verification

We verify your identity at registration and before your first withdrawal. This protects you and ensures compliance with payment regulations in Indonesia.

Data Retention

We keep your account history, payment records and transaction data for seven years as required by local financial laws. You can request a full data export from your account.

Deposit Security

Your DANA, OVO, GoPay and QRIS deposits connect through encrypted payment gateways. Funds are held in segregated trust accounts separate from operating revenue.

Withdrawal Verification

Before funds leave your account, we verify the withdrawal matches your registered payment method. Reversals or disputes are tracked and resolved transparently.

Cookie and Tracking

We use cookies to remember your login and game preferences. You can adjust cookie settings in your browser; blocking them may limit account access.

Policy Changes

If we update these terms, we notify you via email and in-lobby message 14 days before the change takes effect. Continued account use means you accept the new terms.

Terms & Conditions Frequently Asked

Multi-accounting breaches our terms. If detected, we suspend both accounts and forfeit funds in each wallet. You can appeal via support, but we do not reverse bans for proven multi-accounting.

You can withdraw available funds from your wallet at any time. However, bonus funds may have play-through requirements in the terms shown at the time you receive the bonus. Withdrawals via DANA, OVO, GoPay or QRIS typically clear within one business day.

Access and eligibility depend on local law. We operate where local law permits. Your jurisdiction determines whether you can legally use rajawali77. We recommend checking with local authorities in your region before registering.

rajawali77 does not charge deposit or withdrawal fees. Payment providers such as DANA, OVO, GoPay or your bank may charge their own fees; those are set by them, not by us.

Once a withdrawal is confirmed and processing, it cannot be reversed. If your withdrawal fails or is delayed, contact support immediately with your transaction reference so we can investigate with your payment provider.

We retain your name, contact details, ID number, account history and payment records for seven years to comply with financial and anti-fraud laws. You can request a full data report from support at any time.

You can close your account anytime through Settings. Any available balance in your wallet will be refunded to your registered payment method within one business day. Closed accounts cannot be reopened.

Our Terms & Conditions Shape Your Account

How to Contact Us About Terms Questions

How We Handle Your Account and Data

Account Verification

Data Retention

Deposit Security

Withdrawal Verification

Cookie and Tracking

Policy Changes

Terms & Conditions Frequently Asked

01 What happens if I break the terms by using multiple accounts?

02 Can I withdraw my funds whenever I want, or are there restrictions?

03 What does 'depends on local law' mean in your terms?

04 Do you charge fees for deposits or withdrawals?

05 Can I change or dispute a withdrawal after I request it?

06 What personal data do you keep, and how long?

07 If I disagree with your terms, can I close my account and get a refund?

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