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How we protect your account and payment information

When you open an account on rajawali77 and fund it via DANA, OVO, GoPay or QRIS, your personal data and transaction history are encrypted end-to-end.

Encryption on all deposits and withdrawalsNo third-party data sharingAccount access controls and login security

Explore Lobby Read FAQ

What information we collect and why

rajawali77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy covers all personal data you provide when registering, funding your account via local payment rails, and playing on rajawali77. This includes your name, phone number, email, banking details for DANA, OVO, GoPay and QRIS transactions, IP address and device identifiers. We collect this

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information to verify your identity, process deposits and withdrawals, prevent fraud, and comply with anti-money-laundering checks where local law permits. Your data is retained only as long as your account is active and for the period required by Indonesian financial regulations after closure. Access to your
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information depends on local law, and we keep audit logs to track who accesses what.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY REQUESTS

How to request access to your data

You have the right to see, correct or request deletion of your personal information. Contact our support team using the channels below, and we'll process your request within 14 days.

Email Support Send data access or deletion requests to [email protected]. Include your account username and the specific information you want to review or remove.

Live Chat Open the chat widget in the bottom-right of your account dashboard. Our team responds during operating hours and can escalate privacy requests to our data team immediately.

Account Settings Log in, go to Settings > Privacy & Data, and you'll see options to download your data, review connected payment methods or manage cookie preferences.

SECURITY STANDARDS

Data handling and account protection on rajawali77

We use industry-standard SSL encryption to protect all data in transit. Your payment information for DANA, OVO, GoPay and QRIS transactions is never stored on our servers in plain text; we only…

Encryption & Storage

All deposits via DANA, OVO, GoPay and QRIS use encrypted transmission. Payment tokens are stored separately from personal data, and we never log your full card or bank details.

Account Security

Two-factor authentication is available in Settings > Security. We log every login attempt and alert you via email or SMS if access is attempted from an unfamiliar device.

Cookie Policy

Session cookies keep you logged in; analytics cookies help us improve the site. You can disable all but essential cookies in Privacy > Cookie Preferences without losing account access.

Data Retention

Active account data is kept for the duration of your membership. After account closure, we retain transaction records for seven years to comply with Indonesian financial regulations.

Third-Party Access

We share data with payment processors (DANA, OVO, GoPay, QRIS), anti-fraud partners and regulators only. We never sell your information to marketing firms or data brokers.

Privacy Team Contact

For privacy concerns or data breach reports, email [email protected]. Our team responds within 24 hours and investigates all reports with full confidentiality.

Privacy questions answered

These are the questions we hear most often about how rajawali77 handles your personal and payment information.

Yes. Log in to your account, go to Settings > Privacy & Data, and click Download My Data. We'll compile your profile, transaction history and game activity into a secure file within 7 days. Alternatively, email [email protected] with your request.

Transaction records are retained for the life of your account plus seven years after closure, as required by Indonesian anti-money-laundering law. Payment tokens (encrypted references) are deleted 30 days after your final withdrawal if you close your account.

Go to the login page and click Forgot Password. Enter your registered email, and we'll send a reset link valid for 30 minutes. Use it to create a new password. If you don't receive the email, check your spam folder or contact support via live chat.

No. We do not share your personal data with third-party advertisers, social networks or other gaming sites. We only share data with our payment processors and fraud-prevention partners, and only the minimum needed to process your transaction securely.

Support staff can see that a deposit occurred and the amount, but they cannot see your bank details, card numbers or payment-provider passwords. Sensitive payment data is encrypted and accessible only to our payment security team.

We use session cookies to keep you logged in and analytics cookies to measure how you use the site. Essential cookies cannot be disabled, but you can opt out of analytics cookies in Settings > Privacy > Cookie Preferences. Disabling them does not affect your ability to play.

A hacked account exposes your username, email, registered phone number and game history. Payment information (DANA, OVO, GoPay, QRIS tokens) remains encrypted and cannot be accessed without re-authentication. Enable two-factor authentication in Settings > Security to prevent unauthorized logins.

How we protect your account and payment information

How to request access to your data

Data handling and account protection on rajawali77

Encryption & Storage

Account Security

Cookie Policy

Data Retention

Third-Party Access

Privacy Team Contact

Privacy questions answered

01 Can I withdraw my personal data from rajawali77?

02 How long does rajawali77 keep my DANA, OVO, GoPay or QRIS payment history?

03 What happens if I forget my login password?

04 Does rajawali77 share my information with other websites or apps?

05 Are my deposits via DANA, OVO, GoPay or QRIS visible to rajawali77 support staff?

06 What is your policy on cookies and tracking?

07 If my account is hacked, what information could be compromised?

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